Intelliride Customer Service, Welcome to IntelliRide Starting July 1, 2020, IntelliRide will be the new broker for your non-emergency medical transportation services for the state of Colorado. IntelliRide needs your feedback to provide excellent service. Redefining the passenger experience. If you would like to use public transportation, IntelliRide can coordinate with your local public transport agency and mail tickets directly to you. Please call IntelliRide at 855. A parent, caregiver, or other support person may be able to ride with you when medically necessary. If you have a complaint regarding a call or recent trip, submit your concern online or call our toll free number to speak with a representative. Call Transdev Health Solutions (formally known as Intelliride) at least three days before your appointment to schedule transportation. Call Transdev at 1-855-489-4999 or 303-389-2155 (State Relay 711). com. Transportation providers with questions should contact the transportation provider line at (303) 316-3848. com/colorado If you are having technical issues with submitting a request or with the site, please contact IntelliRide at 808-237-2952, option 2. Transportation scheduling and services are provided throughout Colorado by Intelliride. What if I can get my own ride? If you have a friend, family member or volunteer who can drive you to your appointment, Health First Colorado offers mileage reimbursement through IntelliRide. forgot password? Contact Support Contact Support Transdev United States is the largest private sector operator of multiple modes of transit in North America. com Website: gointelliride. Prior approval through MediDrive is required. Customer Service. If you have a concern about the quality or timeliness of transportation service, please submit your complaint online or call (855) 489-4999 to speak to a customer service representative between 8 AM and 5 PM, Monday – Friday. Visit the Intelliride webpage or call them at 1-855-489-4999 to schedule a ride or Non-Emergent Medical Travel Reimbursement Non-Emergent Medical Travel Reimbursement (Medicaid Travel Reimbursement) Medical Transportation Program Contact Contact: Local phone: (303) 398-2155 Toll free phone: (855) 489-4999 TDD state relay: 711 Fax: (720) 302-0106 Email: intelliride@transdev. For 40 years, we’ve taken on the mission to serve riders with ranging needs. And, using best practices collected from around the world, we’ve delivered on our pledge to provide a higher standard of service that embraces safety, care and sensitivity. Call us for assistance with setting up your account. Contact us 24 hours a day, seven days a week to request an urgent trip, cancel your appointment or to check the status of your ride. Please call AlohaCare Member Services, Option 2 at 808-973-0712 for QUEST Integration or 808-973-6395 for Medicare. com Or, chat in the online facility portal. Contact us If you are having technical issues with submitting a request or with the site, please contact IntelliRide at 808-237-2952, option 2 Jul 1, 2020 · Schedule your ride at least two business days before your appointment. 4999 as soon as you know your appointment details have changed or been cancelled, even if the trip is scheduled for mileage reimbursement. 489. Non-Medical Transportation: Medicaid clients with the following waivers are eligible to receive a Special Discount Card for 50% fare reduction for all regular RTD bus and rail services (not available for Access-A-Ride). coclinicalcoordinator@transdev. If a friend, family member, or caregiver drives you, you may qualify for mileage reimbursement. Most importantly, we will make sure you have reliable access to the transportation you need for Email: us. Most importantly, we will make sure you have reliable access to the transportation you need for Non-Emergent Medical Transportation (NEMT) services provide transportation to or from Health First Colorado ( Medicaid) medical appointments or services, and is only available when you have no other means of transportation. As the broker, we will partner with local drivers who will make sure you get to your appointments covered by Health First Colorado. IntelliRide help is available by phone, mobile phone app or online. ) To send information and inquiries about claims, please contact claims. Transportation Provider Resources New to IntelliRide? Watch video tutorials and find other useful information on our resources page. Download the free mobile app to instantly schedule or track your trips. intelliride@transdev. Call the Medicaid Customer Contact Center at 1-800-221-3943 or Navigation at 303-432-5130 to see if you qualify for NEMT. (Members looking for help with a trip should contact reservations. Contact MediDrive for information. lmt, rvqv, yrms6a, vdqfbg, zbafiz, x6jfyp, g50a, dk2s, pajz, 7agt0, \